The decision arrives by email at the address used in the application, and the grant is also visible in your ImmiAccount.
Checking an existing visa
Australia provides a free service called VEVO (Visa Entitlement Verification Online) that shows the conditions and expiry of a visa linked to your passport. It is run by the Department of Home Affairs and costs nothing.
If the grant notice has not arrived
- Check spam and promotions folders
- Sign in to ImmiAccount — the status is shown there regardless of email
- Confirm the email address you entered had no typo
- Only then contact the department; resubmitting creates a duplicate application
Enter passport details only on immi.homeaffairs.gov.au. Third-party 'status check' sites have no access to the visa record.
More on the eVisitor
FAQ
Short answers to the questions travellers ask most about Australia's free visitor visa.
Three months per visit
The eVisitor lasts twelve months, but each visit is capped at three months. The two numbers are separate, and mixing them up is the most common planning error.
Leaving and returning
Each entry restarts the three-month clock, but back-to-back visits attract questions, and the border officer can refuse entry.
At the border
Immigration, customs and biosecurity are three separate checks with different questions. Knowing which is which makes the queue much shorter.
Biosecurity
Undeclared biosecurity goods can bring a fine of up to twelve penalty units — and for visa holders, cancellation and a three-year exclusion.
Customs allowances
Adults may bring A$900 of general goods, 2.25 litres of alcohol and 25 grams of tobacco duty free. Above that, you must declare.